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- Telephone Services
- Research Services
- Document Delivery Services
- Borrowing Materials
- Advance Preparation of Materials
- Online Services
- Additional Information
Telephone Services
Fellows and Associate Fellows are welcome to call the Library for rapid document delivery and information assistance.
For delivery of journal articles, Fellows and Associate Fellows are invited to call the Document Delivery Department directly: (212) 822-7296.
For information assistance, please call the Reference Department at (212) 822-7315. A detailed explanation of information services available to Fellows follows.
Research Services
Fellows and Associate Fellows have unlimited use of the Library's ready reference services (questions involving less than 15 minutes of research time to be resolved). Fellows and Associate Fellows are given, at no charge, up to two hours of in-depth reference assistance annually. A question is considered in-depth if it takes more than 15 minutes of staff time to be resolved. An in-depth request could include a complicated bibliographic verification or searching of detailed biographical and historical materials from the collection. Fellows and Associate Fellows requesting additional hours of in-depth assistance will be charged at the rate of $80 per hour (minimum $40 for 1/2 hour).
To request a search, please call (212) 822-7315 and ask to speak with a librarian.
The reference department has access to a number of proprietary databases, from which searches can be requested. Fellows and Associate Fellows are required to pay any fees incurred by the use of these databases; these database fees cannot be determined in advance of the search. Fees for staff time will only be charged IF the Fellow or Associate Fellow has gone beyond their two hours of free research time. For detailed information on the available databases, please consult the reference department.
Document Delivery Services - Photocopy Services/Interlibrary Loan
Fellows and Associate Fellows may order, free of charge, 25 photocopied articles a year a maximum length of 50 pages per article. Additional photocopies, beyond the 25 limit, will be charged at a rate of $10.00 per article. Fellows and Associate Fellows visiting the Library can take advantage of our photocopying services at the regular rate of $.25 per page.
For Document Delivery service, please contact us at (212) 822-7296 or docdelnyam@nyam.org. Requests may also be faxed to (212) 722-7650.
Articles can either be held for pickup or sent by first class mail. Delivery by fax or email is available for an additional fee of $4 per article. Articles can be sent via Fedex using the recipients account.
Materials obtained from other institutions (Interlibrary Loan) will be charged on a cost-recovery basis. These charges vary depending upon the institutions where the materials are borrowed from.
For ILL service, please call Document Delivery at (212) 822-7337 or docdelnyam@nyam.org.
Borrowing Materials
Fellows and Associate Fellows may borrow books from the Library collection for a period of four weeks, renewable for an additional four weeks. Although journals do not circulate, articles can be photocopied. Items not owned by the Academy may be ordered via Interlibrary Loan. (Fellows are required to pay applicable fees.)
Advance Preparation of Materials
Fellows and Associate Fellows may call to request that books and/or journals be pulled from the shelves for their use. Items pulled prior to a visit will be held in either the Hartwell Room or in the Information Services Office. Lengthy lists of items should be submitted far enough in advance to allow time for items to be retrieved. (In non-emergency situations, please limit requests to 10 items per day). Normally, items are reshelved after 5 business days; however, special arrangements can be made for books needed for longer periods of time.
Online Services
The following online databases are available free via the Internet:
Online Catalog: A web catalog which allows access to the Library's holdings of books, journals, and pamphlets.
PubMed: National Library of Medicine's database used for locating journal articles written for the healthcare professional.
NLM Gateway: Includes another interface for NLM's MEDLINE database, as well as access to other NLM databases of books, serials, audiovisuals, meeting abstracts, and consumer health information.
NOAH (New York Online Access to Health): This site provides health-related information to the consumer in both English and Spanish.
While visiting the Library, Fellows have access to the Academy's extensive electronic journal collection and a range of databases, including the Ovid EBM Reviews collection, CINAHL, Ovid Medline, Health Reference Center, and more.
Classes
Fellows and Associate Fellows may attend classes offered by the Library free of charge. Class offerings include Introduction to PubMed, Introduction to Alternative Medicine Resources, Locating Material at The New York Academy of Medicine Library, and more. Please view our schedule of upcoming classes for more information.
Rare Book Room and Hartwell Room
Fellows and Associate Fellows do not need an appointment to use the Rare Book Room during regular Library hours. The Hartwell Room, when not in use, is also available for the Fellows and Associate Fellows. Please call (212) 822-7367 to check on the room's availability.
Designations
Fellows and Associate Fellows may, on occasion, designate a representative to use the Library on their behalf. These designations need to be made in advance and in writing; those privileges that are to be accorded to their representative need to be specifically outlined. Designated privileges will be extended for a maximum of three months, and must be renewed at three-month intervals.
Assistance to Family Members
Special assistance for the research projects of family members of Fellows and Associate Fellows can only be granted with advance, written authorization of a Fellow or Associate Fellows. All charges which ensue will be billed to the Fellow's or Associate Fellow's account at the rate charged to the general public. If, however, the work is being done specifically on the Fellow's or Associate Fellow's behalf, charges will be at the Fellow's rates. The letter of authorization should delineate this.
Corporate Services
If a Fellow or Associate Fellow needs online bibliographic searches, photocopies, or detailed reference assistance on behalf of a commercial enterprise, rates are $80 per hour (minimum of $40 for 1/2 hour).
Requests for further information regarding library policies and fees for service should be directed to the Reference Department. Please call (212) 822-7315.
